Shipping policy

How much is your shipping fee? 

 Destination Shipping fee

United States - Mainland

US$ 5.99
United States - Islands
US$ 14.99
Puerto Rico
US$ 24.99


How long does shipping take?

This depends on your regional location. Usually our products are delivered within 5 to 14 business days, unless the delivery time is stated differently on the product detail page. We do our very best to ensure your case arrives on time. However, we cannot guarantee delivery dates as there can be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

My order hasn't arrived yet, what shall I do?

If your order hasn't arrived within 5 days of the estimated delivery time, and you have not received an email from us regarding delivery delays, please contact our Customer Service Team so that we can check the status of your order support.us@caseable.com.
Customers who have selected the tracking delivery option are able to check their order status online.

Can I change my delivery address after ordering?

Please contact support.us@caseable.com if you wish to change your delivery address. If your case has not yet been dispatched, then we are able to change the delivery address.

Details of the delivery area

caseable products are delivered to the following regions: Germany, Austria, Belgium, France, Italy, Poland, Spain, Denmark, Luxembourg, Netherlands, Cyprus, Finland, Greece, Ireland, Malta, Portugal, Sweden, Norway, Switzerland, the USA, Canada, Puerto Rico, Australia, Guernsey, Isle of Man, Jersey and the United Kingdom.

In addition, there are separate country pages for the USA and the United Kingdom as well as for Switzerland, Germany and the EU.