Terms of service

§ 1 General

Your contractual partner for all orders within the scope of this online store is caseable GmbH, Simsonsweg 5, 36341 Lauterbach (Commercial Register B Giessen, HRB 7191), hereinafter called "caseable". All deliveries made from caseable to the customer are done so on the basis of the following General Terms and Conditions. All offers and agreements between caseable and the customer basis and are considered as accepted for the duration of the business relationship. Conflicting or deviating conditions of the buyer are only binding if this has been acknowledged, in writing, by caseable.

§ 2 Responsibility for Online Store

All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on caseable Online Services and caseable Content belong to the caseable and/or third parties (which may include you or other users.) caseable reserves all of its rights in caseable Online Services and caseable Content. Nothing in the Terms grants you a right or licence to use any trade mark, design right or copyright owned or controlled by caseable or any other third party except as expressly provided in the Terms..

§ 3 Conclusions

(1) The 'deals' contained on the website is a non-binding invitation to the customer to order at caseable.
(2) By sending the completed order form on the Internet, the customer makes a binding offer to conclude a purchase agreement or works supply contract. Before sending the form, the customer has the opportunity to check the accuracy of its inputs and make any corrections if necessary on an overview page. currently the following languages ​​are available for the ordering process: German, English, French.
caseable sends the customer an email an order confirmation and examines the offer regarding its legal and effective feasibility, in particular unconstitutional elements. The order confirmation does not constitute acceptance of the offer but shall only inform the customer that their order was received by caseable.
The contract only materialises when caseable the have produced the ordered product and shipped it to the customer and confirms the dispatch to the customer with a second e-mail (shipping confirmation).
(3) As a platform provider, it is not possible for caseable to examine all customer designs in advance for possible breaches. caseable reserves the right to reject received orders within the legal period of acceptance if it becomes known during the ordering process or it is suspected that third-party rights or statutory provisions are violated by a print design.
(4) The final contract is subject to the timely and correct supply. This proviso does not apply in the case of short-term supply disruptions or the non-delivery of a product, in particular, if caseable has failed to make a congruent hedging transaction in time. The customer is immediately informed about the unavailability of the service. If the order has already been paid for by the customer, they will be refunded.

§ 4 Delivery/Shipping

(1) The delivery is dependent on the selected delivery method.
(2) Delivery is available to the following countries: DE, AT, CH, FR, BE, NL, LU, ES, PL, AU, CA, US, PR, GB, JE, IM & GG.
(3) The goods will be delivered by one of caseable's selected shipping services. From customer an estimated shipping cost should be taken, which may be of the order value and the place to be supplied to the depending.
(4) In unforeseen circumstances, the delivery may take up to 21 business days.
(5) For consumers: if goods with obvious transport damages are delivered, we ask such errors are reported the carrier immediately and also contact us immediately. The failure to make a complaint or contact the carrier has no consequences for legal claims and their enforcement, in particular warranty rights. It helps us to make our own claims against the carrier or transport insurance.

§ 5 Prices

(1) Payment is made at choice of the customer via PayPal, credit card, or Klarna. caseable reserves the right to provide the different choices of payment methods, between which a customer can choose depending on order to limit the shipment region or other objective criteria. The delivery time may vary based on the selected payment method. Customers in Switzerland can only pay with the Z1 transfer form for transfers
(2) The product price and shipping costs are payable immediately without deduction.
(3) The draw of products gain through a contest is not always guaranteed. caseable GmbH assumes no responsibility regarding the accuracy of sweepstakes, even for free and raffled items, even for those that are provided by partner companies. caseable GmbH reserves the right to terminate early contests and exchange rates, if these can not be provided.

§ 6 Payment

(1) Payment is made at choice of the customer via PayPal, credit card, advance payment or other payment methods, which are identified in the footer on www.caseable.com. caseable reserves the right to provide the different choices of payment methods, between which a customer can choose depending on order to limit the shipment region or other objective criteria. The delivery time may vary based on the selected payment method. Customers in Switzerland can only pay with the Z1 transfer form for transfers.
(2) Any applicable bank charges when ordering from abroad are always borne by the client.
(3) If the customer's chosen payment its contractual obligations by not caseable is feasible, especially as a debit lack of funds or provision of wrong information is not the customer's account possible the customer caseable or from out the transaction authorised third party to replace the additional costs incurred.
(4) caseable is entitled to operate in the execution of the payment of the third party to: a) If payment is not made by the customer, caseable may assign its claims to a debt collection agency and transfer the personal data required to process payments to these third parties. b) In the event of third party payment processing, payment in proportion to caseable only counts as made if the amount has been provided contractually to the third parties, so that the third party can fully dispose of the debt.

(5) In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

• Get first. Pay later (14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions you can find here.

The payment methods invoice is only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy notice .

 

§ 7 Retention of Title

(1) The commodity remains available to compensate for the monies owed on the property of caseable. If the customer is a merchant according to the Commercial Code, caseable reserves ownership of all items delivered until receipt of all payments from the business relationship.
(2) The customer is obliged to handle the goods during the transfer of ownership carefully.

§ 8 Warranty

(1) Information, drawings, illustrations, technical data, weight, measurement and performance specifications contained in circulars, advertisements or price lists are for informational purposes. caseable is not responsible for the accuracy of this information. With regard to the nature and scope of delivery only the information contained in the order confirmation and decisive.
(2) From caseable made products are defective if they do not meet the respective technical standard pressure. Minor defects are not eligible for customer warranty claims. If a warranty defect is present, the customer is entitled under the statutory regulations to demand supplementary performance, withdrawal from the contract or to reduce the purchase price.
(3) In the case of return shipments due to defects, caseable will assume the postage costs of the cheapest shipping method.
(4) Data communication via the Internet can not be guaranteed error free and/or available at any time after the current state of technology. therefore caseable not liable for the continuous and uninterrupted availability of the online service.
(5) The claims of the customer from the warranty assume this, if it is the customer is a businessman, assuming that he has complied properly with the inspection and complaint obligations as set out in § 377 HGB (German Commercial Code)
(6) Unless hereinafter expressly agreed otherwise, the statutory warranty rights apply.
(7) Customer Service: If you have questions, you can reach us by email at support.us@caseable.com.

§ 9 Limitation of Liability

(1) Customer claims for compensation are excluded. This applies to damages claims by the customer arising from injury to life, limb, health or from the violation of contractual obligations as well as liability for other damages based on an intentional or grossly negligent breach of duty of the provider, his legal representatives or agents. Material contractual obligations are those whose performance to achieve the Treaty's objectives is necessary.
(2) The liability under the Product Liability Act remains unaffected by the above provisions.
(3) If the liability of caseable in these general terms and conditions is excluded or limited, this also applies to the personal liability of employees, workers, employees, representatives and agents of caseable.
(4) caseable is not liable for damage caused to electronic equipment by attaching or removing caseable products manufactured by the customer. The customer uses all products manufactured by caseable at your own risk. caseable is also not responsible for any damage to your electronic equipment or to the cases due to dropping.

§ 10 Instruction and information about the right of withdrawal for consumers in terms of Section 13

Cancellation
Consumers have a fourteen-day withdrawal period by law. In addition to the statutory right of withdrawal, we also offer our customers the option of returning goods within a period of 30 days.

Withdrawal
You have the right to withdraw within thirty days without giving a reason in this contract.

The withdrawal period is thirty days from the date on which you or a representative from you by third parties other than the carrier, took possession of the goods.

To exercise the right of withdrawal, we (caseable GmbH, Simsonsweg 5, 36341 Lauterbach, support.us@caseable.com) must receive a clear statement (eg a consigned by post mail, fax or e-mail.) notifying us of your decision to withdraw from this contract. The attached withdrawal form may be used, but is not mandatory.

To meet the withdrawal deadline, it is sufficient that the message about the right of withdrawal is sent before the withdrawal period is over.

Effects of Withdrawal

If the contract is revoked, we have all the payments that we have received, including the costs of supply (with the exception of the additional costs arising from the fact that the customer has opted for a different method of delivery than that offered by us, such as using a method other than the cheapest Shipping) immediately and repaid no later than fourteen days from the date on which the notification of withdrawal of this contract with us has been received. For this repayment, we use the same means of payment that was used in the original transaction, unless it was explicitly agreed otherwise; in any case, the customer will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back or has been furnished to a proof that the goods have been returned, whichever is the earlier.

The goods must be promptly returned and in any event not later than fourteen days from the date on which you teach us about the cancellation of this contract, are sent back to us. The deadline is met if the goods are sent before the deadline of a fortnight. The customer is responsible for the direct cost of returning the goods to the customer. For any diminished value of the goods the customer has to pay only when this loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.

In the event of (partial) return of goods that have been paid for by redeeming a voucher or promotion code, the following applies: the value of the purchase price to be reimbursed for the returned goods is credited to the redeemed voucher or promotion code or a new voucher or promotion code. In principle, the purchase price will be reimbursed for a partial return, taking into account the discount granted by the promotion code from the total order value. If a price reduction is expressly granted within the scope of a promotional code, only from a certain value of goods and if the value of the goods falls below this value due to the partial return, the price reduction will be offset against the returned goods.

If you withdraw from this contract, for orders above a shopping cart value of €40 we have to refund all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than have chosen the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. We will not reimburse shipping costs for orders with a shopping cart value of less than €40. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; in no case will you be charged any fees for this reimbursement.

The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for their production requires an individual choice or decision by the customer is required or which are clearly tailored to the personal needs of the customer (Custom Designs).

Model withdrawal form
(If you want to cancel the contract, then please fill out this form and send it back).

• caseable GmbH, Simsonsweg 5, 36341 Lauterbach, support.us@caseable.com
• Hereby give notice(s) I/We (*) withdraw from my/our (*) contract entered into for the purchase of the following products (*)/provision of the following services (*)
• Ordered on (*)/received on (*)
• Name of customer
• Address of the customer
• Signature of customer (please provide a physical copy)
• Date

(*) Delete as appropriate.

 

§ 11 Copyrights to Print Designs, Indemnity

(1) If the customer submits its own motif or otherwise influences the product (personalisation of text), the Customer assures caseable that text and motive are free of third party rights. Any copyright, personal rights or naming rights, in this case, are to be borne by the customer. The Customer also assures that he is not violating no other rights of third parties by personalising the product.
(2) caseable is free from all demands and claims which are made due to the infringement of such rights of third parties, provided that the customer is responsible for the breach of duty. caseable will not reimburse the customer for defence costs and other damages.

§ 12 Technical and Design Deviations

We expressly reserve the performance of the contract to deviate from the descriptions and information in our written and electronic documents with respect to material, colour, weight, measurements, design or other features, as far as these are reasonable for the customer. Reasonable cause for change may result from fluctuations customary in trade and technical production processes.

§ 13 Data Protection

caseable processes personal data of the customer for appropriate purposes and according to statutory provisions. This data for the purpose of ordering goods specified personal information (such as name, email address, address, payment data) is used by caseable for the fulfilment and completion of the contract. This data will be treated confidentially caseable and not shared with third parties who are not involved in the ordering, delivery and payment procedures. The customer has the right to request to receive free information about the personal data that have been saved by caseable about him. In addition, he has the right to correct inaccurate data, blocking and deletion of their personal data, insofar as there is no legal obligation to retain.
In case of the use of violence-glorifying images, texts or slogans or using racist or inhuman motives, caseable reserves the right to omit both the motives/texts/slogans, and pass the user data of the customers onto the relevant authorities. here you can go to our data privacy website.

§ 14 Jurisdiction - Place of Performance - Choice of Law

(1) All deliveries is the registered office of caseable in Lauterbach (Hessen).
(2) As far as the customer is a merchant within the meaning of the Commercial Code, a legal entity under public law or public special assets, is casting jurisdiction. caseable is also entitled in this case to sue the customer at their resident court. The same applies in the event that the customer has no general jurisdiction in Germany, moved to his place of residence or usual place of residence abroad or his residence or habitual residence is unknown when it lodged.
(3) The contract under these general terms and conditions is governed by the laws of the United Kingdom. The application of the CISG is excluded. The customer comes under the Electronic Commerce (EC Directive) Regulations 2002 law if they have their habitual residence in United Kingdom, the mandatory regulations of this country remain unaffected.
(4) Should any of these general terms and conditions be ineffective or oppose the statutory regulations, this will not affect the remainder of the contract.

§ 15 We have subjected ourselves to the following Code of Conduct:

Trusted Shops
http://www.trustedshops.de/guetesiegel/einzelkriterien.html

 

Version 01/2017